Privacy Policy

We collect several types of information from and about users of our website, including:

• Personal Identifiers: Name, postal address, email address, telephone number, and payment information when you create an account or make a purchase.
• Transaction Information: Details about purchases or orders you make through our website, including product details and order history.
• Usage Data: Information about how you interact with our website, including browsing actions, product searches, and page views.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Marketing Preferences: Your preferences in receiving marketing communications from us.

We use different methods to collect data from and about you, including:

• Direct Interactions: Information you provide when creating an account, placing an order, subscribing to our newsletter, or contacting customer service.
• Automated Technologies: As you navigate through our website, we may automatically collect technical data using cookies, server logs, and similar technologies.
• Third Parties: We may receive information about you from third-party service providers, such as payment processors or analytics providers.

We use your personal information for the following purposes:

• To process and fulfill your orders, including managing payments and deliveries.
• To create and manage your account with us.
• To provide customer support and respond to your inquiries.
• To personalize your shopping experience and present relevant products and offers.
• To improve our website, products, and services.
• To send you marketing communications about products, special offers, and promotions (if you have opted in).
• To protect against fraudulent transactions and monitor for other illegal activity.
• To comply with legal obligations.

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you when you place an order.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention and marketing our products.
• Legal Obligation: Processing necessary to comply with legal requirements.
• Consent: Processing based on your specific consent, such as for email marketing.

We may share your personal information with:

• Service Providers: Third parties that help us operate our business, such as payment processors, shipping companies, and IT service providers.
• Business Partners: Trusted third parties with whom we partner to offer certain products, services, or promotions.
• Legal Authorities: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data in certain circumstances.
• Restriction: Request restriction of processing of your personal data.
• Portability: Request the transfer of your personal data to you or a third party.
• Objection: Object to processing of your personal data in certain circumstances.
• Withdraw Consent: Withdraw consent where we rely on consent to process your personal data.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website.
• Functionality Cookies: Enable us to personalize content for you.
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow.

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us through our website contact form.